Terms and Conditions

Please read these Terms and Conditions carefully before using ODWebs. These terms are designed to ensure a transparent, professional, and secure experience for both our clients and our company.

Last Updated: May 29, 2024

1. Introduction

Welcome to ODWebs, a technology and digital services brand operated under Web Join Solutions.

By accessing our website, services, software, applications, or digital platforms, you agree to comply with these Terms and Conditions. These terms help maintain transparency, service quality, and a professional working relationship between the company and its clients.

2. Company Information

Brand Name: ODWebs

Parent Company: Web Join Solutions

Company Type: Software Development & IT Services Company

Website: https://odwebs.com

Address: A275, Gulab Bagh, Near Nawada Metro Station, Uttam Nagar, New Delhi, India - 110059

Phone: +91 9205657689

3. Services Offered

ODWebs provides a wide range of digital and technology services, including but not limited to:

  • Website Designing & Development
  • Custom Software Development
  • CRM & ERP Solutions
  • Digital Marketing Services
  • Social Media Marketing
  • Graphic Designing
  • Business Automation Solutions
  • API & Third-Party Integrations
4. Responsible Use of Services

ODWebs operates as a professional technology and service provider.

Clients are expected to use all delivered services, software, websites, applications, marketing solutions, and digital platforms in accordance with applicable laws, regulations, and platform policies.

The company does not intentionally support or promote unlawful, misleading, fraudulent, harmful, or restricted activities.

Business operations, customer transactions, content management, and commercial activities conducted through client-owned platforms remain under the control and responsibility of the respective client or business owner.

5. Client Responsibilities

To ensure smooth project execution and service delivery, clients are requested to:

  1. Provide accurate and updated information.
  2. Ensure that shared content, products, and services comply with applicable laws.
  3. Maintain required business licenses, permissions, and legal approvals where applicable.
  4. Provide timely feedback, approvals, and required project materials.
  5. Use the delivered services responsibly and professionally.
6. Payments and Billing

All payments related to ODWebs services are processed in the name of Web Join Solutions.

Project work may begin after confirmation of advance payment or mutually agreed billing arrangements.

Depending on the nature of the project, certain third-party charges such as hosting, domain registration, APIs, advertising platforms, payment gateways, or software licenses may apply separately.

Timely payment helps ensure uninterrupted project progress and service continuity.

7. Refund and Cancellation Policy

Since most of our services involve resource allocation, planning, design, development, and customized digital work, refund eligibility may vary depending on the stage of the project and work completed.

If a client wishes to discuss cancellation or refund-related concerns, our team will review the request fairly based on project progress, deliverables completed, and operational commitments.

Refund requests may require valid supporting information for verification and internal review purposes.

8. Platform and Payment Compliance

Clients are encouraged to ensure that their business, products, advertisements, payment collection methods, and online activities comply with:

  • Applicable Indian laws
  • Google policies
  • Meta platform guidelines
  • Payment gateway requirements
  • Advertising standards
  • Industry-specific compliance requirements

Approval, suspension, ranking, advertising performance, or merchant verification decisions made by external platforms remain subject to the policies of those respective providers.

9. Intellectual Property

All custom designs, development structures, software frameworks, branding materials, and digital assets created by ODWebs remain protected under applicable intellectual property laws.

Ownership transfer, licensing, source code access, or redevelopment permissions may depend upon the agreed project scope and written understanding between both parties.

Once source code or project access is shared with clients or external teams, future modifications or third-party changes may affect performance, security, or compatibility of the delivered solution.

10. Third-Party Services and Integrations

Some projects may involve the use of third-party APIs, plugins, cloud services, hosting providers, payment gateways, communication tools, or external software platforms.

While we make reasonable efforts to integrate reliable technologies, certain features and services may depend on the availability and policies of independent third-party providers.

11. Portfolio and Branding Usage

Unless otherwise agreed in writing, ODWebs may showcase completed work, project screenshots, company names, or logos in its portfolio, presentations, social media, or promotional materials for branding and marketing purposes.

12. Service Availability

We strive to maintain reliable, secure, and high-quality services at all times.

However, temporary interruptions may occasionally occur due to maintenance, server issues, software updates, internet disruptions, or third-party service dependencies.

13. Limitation of Liability

To the extent permitted by applicable law, ODWebs and Web Join Solutions shall not be held responsible for indirect, incidental, or consequential losses arising from:

  • Third-party service interruptions
  • External platform restrictions
  • Client-side operational decisions
  • Data loss caused by external factors
  • Unauthorized access resulting from client-side handling
  • Changes made by third-party developers or vendors
14. Account Safety and Security

Clients are encouraged to maintain the confidentiality of account credentials, hosting access, payment accounts, and administrative permissions associated with their projects.

ODWebs shall not be responsible for issues resulting from unauthorized sharing of passwords or account access by the client.

15. Modifications to Terms

These Terms and Conditions may be updated periodically to reflect service improvements, legal updates, operational changes, or policy enhancements.

Continued use of our services after updates indicates acceptance of the revised terms.

16. Governing Law

These Terms and Conditions shall be governed by the laws of India.

Any disputes or legal matters, if applicable, shall be subject to the jurisdiction of the courts located in New Delhi, India.

17. Contact Us

For questions, support, or legal inquiries regarding these Terms and Conditions, you may contact:

ODWebs
A Brand of Web Join Solutions

A275, Gulab Bagh,
Near Nawada Metro Station,
Uttam Nagar,
New Delhi, India - 110059

Phone: +91 9205657689
Website: https://odwebs.com



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